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Privacy

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Email address
  • Address
  • Credit/Debit Card Information (Credit Transactions by Paymate and Paypal)
  • Feedback

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address

The way the information is utilised

The information you provide about yourself when placing an order is needed to complete your order. The information is used to verify your identity. This information is used to process your credit card information. We use the information to process and ship your order. We use the information to track your order when needed. We do not share this information with outside parties except to delivery service companies, credit card processing agencies and banks, and other companies as required or allowed by law. The information may be shared with firms including accountants, lawyers, government agencies and other parties as may be required or allowed by law. The information may be used by leased personnel or seasonal staffing companies and their personnel to process your order. The information may be used by contracted warehouses and freight lines necessary to fulfill your order in a timely manner.

We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent as described above.

We offer gift-cards by which you can personalise a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose except to provide you with information we feel would be of interest to you and are shared with other parties, including internet companies which are necessary to use in order to transmit e-mails, to send you this information.

We may use non-identifying and aggregate information to better design our website and to share with advertisers and others. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways related or unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such uses.

Data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

What happens in the event of a data breach?

In the event of a data breach, it is our responsibility to inform you as soon as we become aware of such a breach.

How you can access or change information

You can access all your personally identifiable information that we collect online and maintain by saving your email confirmations and/or writing to us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

You can erase your personal data held by us by sending us a request. Our objective is to respond to any request within a reasonable timeframe. 

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections or performing erasures.

Cookie Policy

We use cookies on our site (www.bathurstregion.com.au) for a number of purposes. They help us to provide you with a good experience when you browse our website, and also allow us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of the itinerary tracker.  

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.  

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).  

You can find more information about the individual cookies we use and the purposes for which we use them below.

First-party (Bathurst Regional Council) cookies

This website will set some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

Session ID – this cookie identifies your website session;  

Order – this cookie ensures that your shopping basket works correctly. 

Trip - this cookie allows the trip planner to function and retain your selections between pages 

Third-party cookies

Our websites will set several types of third-party cookie, and we do not control the operation of any of them. The third-party cookies which may be set include:

Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here: https://policies.google.com/privacy/. 

Bookeasy - we use Bookeasy to manage the bookings of third party services and events on our website. You can view the Bookeasy privacy policy here: https://www.bookeasy.com/terms

Disabling cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Privacy notice revision

To be able to continue to protect your privacy and to conform to changing generally accepted practices we reserve the right to change this privacy notice. We may need to change our notice to comply with future government regulations which are constantly changing as the internet evolves.

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